© 2016 Peak4Mail

CALL CENTER

CALL CENTER SERVICES

PROBLEM:  We all share the same challenge when handling the inbound call volume that targeted campaigns generate. How can we ensure effective call handling? 

SOLUTION: The Call Center enables us to design "turn key" campaigns that have the call handling "build in." In partnership with our call center, we can generate tens of thousands of targeted customers every month with the knowledge that every inbound call will be handled by  highly skilled agents who act on behalf of the dealership. the Call Center maximizes campaign performance. 

100% US BASED

The Call Center operates in a 14,000 sq. ft. facility in Vancouver, Washington. 

24/7

The Call Center provides inbound and outbound call center services 24 hours a day, seven days a week. 

SCALABLE

The Call Center currently processes several thousand calls a day and is scalable to increased volume.

COMPLIANT

The Call Center is an MDA Capital approved third party processor of direct mail data. Our processes and scripts have been vetted by Hudson and Cook, LLP.

CRM COMPATIBLE

The Call Center currently emails or posts in required formats to every major CRM in the automotive industry. 

ADAPTIVE

The core of the Call Center is credit-driven call processing. In response to our marketers, we have developed other powerful scripts to facilitate varied marketing messages. We can adapt scripts to your company's needs, or create new scripts specifically for you. 

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